Privacy Policy
Last Updated: May 25, 2026
At Closer Intellect AI ("we," "us," or "our"), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our lead generation, campaign management, and AI orchestration platform.
1. Information We Collect
We may collect the following types of information:
a. Personal Data
When you register for an account, subscribe to our services via Stripe, or communicate with us, we collect personal information such as:
- Name
- Email address
- Phone number
- Billing and payment information (processed securely through Stripe)
b. Platform Data
As part of your use of our services (e.g., campaign management, AI Coach, Lead Marketplace), we collect and store:
- Leads and contact information you import or generate.
- Communication records (e.g., transcripts, voice recordings from AI calls via Vapi).
- Contracts and generated PDFs (stored securely on AWS S3).
- Team performance and gamification metrics.
c. Usage Data
We automatically collect information about how you interact with our Platform, including your IP address, browser type, pages visited, and usage patterns to optimize our AI infrastructure (e.g., context window management).
2. How We Use Your Information
We use the collected information for the following purposes:
- Service Delivery: To provide, maintain, and improve our Platform, including our AI models, lead enrichment (via Apollo), and live translation features.
- Account Management: To manage your account, subscription, and billing.
- Personalization: To tailor the "Second Brain Engine" and AI coaching to provide better battle plans and memory triggers.
- Communication: To send administrative notices, updates, and customer support messages.
- Security: To monitor for suspicious activities and enforce our Terms and Conditions.
3. How We Share Your Information
We do not sell your personal data. We may share your information in the following situations:
- Third-Party Service Providers: We share data with trusted partners necessary to provide our services. This includes:
- OpenAI: For processing AI interactions and translations.
- Vapi: For facilitating AI voice calls.
- Apollo: For lead data enrichment.
- AWS (Amazon Web Services): For secure data and asset storage.
- Stripe: For payment processing.
- Legal Compliance: We may disclose your information if required by law, court order, or to protect the rights, property, or safety of Closer Intellect AI, our users, or others.
- Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4. Data Security and Retention
We implement industry-standard security measures (including secure AWS S3 storage) to protect your data from unauthorized access, disclosure, or destruction. We retain your personal data and platform data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law.
5. Your Rights and Choices
Depending on your jurisdiction, you may have the right to:
- Access, update, or delete your personal information.
- Object to or restrict the processing of your data.
- Withdraw consent where we rely on it to process your information.
To exercise these rights, please contact us.
6. Telecommunications and Call Recordings
Our AI voice features involve calling and recording conversations. By using these features, you represent and warrant that you have obtained all necessary consents from call recipients as required by applicable laws (such as two-party consent laws) before initiating or recording any communications.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on the Platform and updating the "Last Updated" date.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us.